Hello @Members_0kV0BhZ and may I extend a Warm Welcome to the Samsung Community Forum 👋
Do you have an eSim downloaded 🤔
If so this takes the place of the ²nd sim slot.
If you don't then you could look at some troubleshooting steps such as >
Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
https://eu.community.samsung.com/t5/galaxy-note-series/dual-sim-always-on-greyed-out.
If you perform a forum search you may find existing threads with some further help or guidence within.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
