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NO MOBILE DATA ON FLIP 6 AFTER ANDROID 15 UPDATE

(Topic created on: Tuesday)
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LordBaily
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Is anyone having mobile data issues since upgrading to android 15?

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5 REPLIES 5
Tourbillon De La Vie
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Have you tried any troubleshooting
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johnz237
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Few things.

Have you tried sim in another phone to confirm if its the sim or the phone?

Have you tried contacting servuce provider to see if any data issues?

Settings- general management- reset- Reset mobile network settings
LordBaily
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All of the above... still not working
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JAMES4578
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Hin @LordBaily  if you go you into Sim Manager turn off the sim card, reboot and turn the  Sim card on again does that make any difference, have you tried anotrher slot?   you could also try turning Airplane Mode on and off followed by rebooting. Are no errors detected via Diagnostics, Samsung Members-Support-Phone Diagnostics.

Another idea is to clear the cache partition and it is recommended after updates:

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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johnz237
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Does the sim work in another phone?
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