My Fold 1 is under warranty but has been deemed by Samsung as unrepairable? Solutions are involved? What next?

[Members_8CVtOa5]

My Fold 1 is under warranty but has been deemed by the Samsung repair centre as unrepairable? Solutions are involved and are supposed to be getting in touch? What next?  anyone know as it seems to be taking ages and I really need a phone back of some sorts?

Has anyone else had experience of this as Samsung is SO difficult to get in touch with.

Jim

[neverepair]

Has anybody ever had galaxy fold screen repaired under warranty try,d to get mine repaired under warranty but said warranty void as phone been squashed it never been squashed can see main screen lifting from fold