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DEX not picking up my Samsung M7 monitor

(Topic created on: 07-09-2022 11:02 PM)
762 Views

I have this problem too

Pudsy
Explorer
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I used DEX on my M7 monitor once with the new Z fold 4, now I can't get it to work at all, won't even pick up the monitor while searching for devices. I've tried everything from reseting the network to unplugging the monitor for a while but still no joy. Anyone have any ideas ???
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2 REPLIES 2
Ksmy89
Troubleshooter
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Are you trying to connect via smart view?

I had the same problem with my M5 monitor when trying to coast my windows 11 laptop and also tried via smart view with my S21. The only way I could get it to work was to select 'connection guide' under the source menu and then select the type of device you want to connect. I could then see the monitor in the list when searching to devices to connect to.
Obsydian
Samsung Members Star ★
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I usually only get the issue with HDMI or USB laptops, my Tab S8 Ultra, Fold3 all worked first time everytime.

What USB C are you using, all the supplied Samsung ones did not work for me, after many cables I ended up with a Spigen to power and display.

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