I'm interested in possible links between contract termination date & sudden problems with all Samsung products? 4 years ago I bought a new Samsung S7e from Car Phone Warehouse. During the last 6 months on my contract my phone developed problems, everytime I updated. Issues with charging, moisture ingress, Security problems, etc... I love my S7, so decides to keep it, and bought a new S9e to use for work, and keep my S7 just for personal use. I switched the S7 from EE contract to EE pay as you go. To my surprise, all the problems disappeared!!! Same charger, same everything just a new sim. My S9 has worked perfectly until my contract became due for renewal. Same old issues, charger, USB port, moisture, fails to charge, wont switch off... all after the last update!!! Coincidence, or are we all being processed into the conformity of renewal?