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Original topic:

Smart lock not working!

(Topic created on: 11-01-2019 12:22 AM)
fredphoesh
Navigator
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Galaxy S9 Series

Please fix this samsung. It is PATHETIC  

I have to unlock my phone constantly when I'm home. I've set many safe locations where my phone should be unlocked, yet this rubbish feature doesn't work. 

I've reset cache, data, cleared all safe spots, started again, nothing doing. Useless .. 

REALLY ANNOYING!  

95 REPLIES 95
o2cui2i
Explorer
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Galaxy S9 Series

That can't be it since I don't have Samsung Pay installed on my phone 

Elv1503
Explorer
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Galaxy S9 Series
Nonsense. How can you have clear view of the sky in any room in your house.
Elv1503
Explorer
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Galaxy S9 Series
Strangely for me it work fine for me in my car with bluetooth trusted device but doesn't work at home..trusted location.


arkadia
Apprentice
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Galaxy S9 Series

Finally I have found something that works for me, Galaxy S9. While a very long way from home, I disabled the preset Home setting in Smart Lock and deleted my own additions. I set another home address by finding my house on the map and setting that. It works now... consistently. Maybe the Google GPS settings were not precise enough to set in situ? 

When I returned home my Smart Lock worked well. Maybe worth a try for someone else who is well away from home. 

vik2211
First Poster
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Galaxy S9 Series

this worked for me 2!!

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vik2211
First Poster
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Galaxy S9 Series
worked for me too!
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Anonymous User
Not applicable
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Galaxy S9 Series
Done everything mentioned but sadly still not working for me.
G1MPY
First Poster
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Galaxy S9 Series

Mine works even ur wants to now. Props tip Samsung for making phones that are $900+ and don't work like they say they do. 

Steviechi
First Poster
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Galaxy S9 Series
Hi, surely with high accuracy mode it should be updating quickly and with high accuracy snooping at things like wifi and telephone points.
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arkadia
Apprentice
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Galaxy S9 Series

As a Google Location experiment, try enabling Location tags to your photographs. Take a photo at home, then see what  address Google assigns to that photo.  I don't think Google location is very accurate, therefore not all the Smart Locks are working.

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