S9+ fingerprint scanner paint peeling off

[MarkHumphreys]

Hi,

I have had my S9+ for less than a year and I absolutely love it, but over the past few days the paint has started peeling off the fingerprint scanner and now it isn't always registering my fingerprint.

I have read about this happening in America and they fix it for free under warranty, is there a similar solution here in the UK?

Thanks,

Mark

[Somto]

Same here

[Balong]

My samsung note 9's fingerprint scanner peeled off. Does this affect the IP68 rating?

[Ash_casanova]

I decided to try what you did to peel off all the paint and honestly you just helped me lol it totally worked thank you

[TeePee1955]

Hi. I have had my S9 for around 2 and a half years. Suddenly I've been getting a message saying my fingerprint scanner isn't working. I tried to get into the settings to disable it but I can't even get in to disable it. A message simply tells me that my fingerprint scanner isn't working.

[carlosaldrighi]

Just remove the rest of the coating using an adhesive tape and you'll be fine. Don't scratch it!

Expect nothing from them. They take our money and run. 

[WilliamJames]

1. On the screen, Tap Settings.
2. Tap Advanced Settings.
3. Tap Finger sensor gestures and switch to turn off.
4. Restart the device.

[Mr_Jag]

same thing happened to me, after I peeled the paint away with finger, and added new finger prints it started working just as good as new