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Original topic:

S Memo is missing

(Topic created on: 10-03-2018 02:51 AM)
Alexeev89
Explorer
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I lose a lot of notes when i upgraded today from my s7 edge to s9+ 

The thing is that  there isn't  s memo (yellow  note pad app) from samsung officially, now is Note Memo (red app) after Samsung's cloud  restored i understand that i lose all of the notes 😫😫😫

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39 REPLIES 39
MichaelS34
First Poster
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Samsung Notes was missing from the S9 (transfer from S6).

Down loaded Samsung Notes and followed instructions.

 

It worked. Well done that man.

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melinda-galaxy
Journeyman
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Did u ever get answers? I'm looking for a way to get them bck
Alexeev89
Explorer
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No problems my friend.i  solve it .there is a option in new  Samsung Note app settings, to sync and restor memos from old S Memo app with samsung account!!! Open Samsung Notes .than in right top corner tap the 3 dots for settings.than import memo data. From Samsung account. Thats it !!!now i have all my memos from the S memo old app!!

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Chrisjohnsonbau
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Thanks, I couldn't find it either!

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Crueliet
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Hi. On my Samsung Note there are no 3 dots and no option to import data from S Memo. I think I lost all my notes/memos and I'm really mad. 

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melinda-galaxy
Journeyman
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Yep bc everyone having same issue, where u check to sync backup, they aren't anything to import n I find pretty crappy of Samsung to remove or replace app without any type notification nothing just switch causing more than pain in my butt. 

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ITchallenged
First Poster
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You are a genius! Thank you, it worked the first time after trying so many other suggestions.  Transfered memos from Samsung 7 to Samsung 10. Thank you

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sam126
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Oh! that's bad

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SteveM1960
First Poster
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Same problem here when I was stupid enough to allow a firmware update on my S7. S Notes was wiped out with all its data. None of the recovery suggestions have worked.

Apple phone next for me. I can  no longer trust Samsung.

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Tip
First Poster
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Same problem here, it comes in as an image. My files were also backed up to my SD card is there an app that could open them? S Notes can't.

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