19-09-2018 02:03 PM in
Galaxy S9 SeriesHi, my recent app button has gone and I would really like it back. I miss it. Don't know if it's anything I did, or how long it's been gone. I'm on an S9. Please help. Thanks
Solved! Go to Solution.
14-04-2019 12:53 PM in
Galaxy S9 Series29-04-2019 06:23 AM in
Galaxy S9 SeriesThank you! Same problem and yes selecting the secure folder and then the home key b4 login works perfectly ! I didn't have to reboot either ! Both my top dropdown and recent keys were affected. Mine was due to a Samsung auto fill that was trying to auto fill an application (with wrong information) and had to scan bio metrics for authorization. This worked perfectly thank you.
29-04-2019 07:34 AM in
Galaxy S9 Series01-05-2019 03:10 PM in
Galaxy S9 SeriesThe problem was marked SOLVED by temporary fixed, which I was not satisfy with.
After much searching of solution, I believe I found the actual problem and solution. I do need more evidence as I tried on my phone and I no longer facing this problem AT ALL!!
Goto Settings > Search for Optimise battery usage > Press "optimise battery usage" button > the goal is that you want to make sure your SECURE FOLDER apps is not optimised.
On the top right hand corner search for "secure" and find the SECURE FOLDER apps and make sure it is NOT optimised.
Do note, that the name might change if you change your SECURE FOLDER icon name.
eg. I change my to SECURE FOLDER to a name called "PREMIER", then you have to search for the word "PREMIER" instead of SECURE FOLDER.
I do hope this helped some one.
28-05-2019 03:24 PM in
Galaxy S9 Series26-06-2019 10:15 PM in
Galaxy S9 SeriesSamsung needs to fix this issue, it is getting quite annoying. Thanks for secure folder tip! it save time over the reboot.
18-05-2020 10:31 AM in
Galaxy S9 Series