20-02-2020 06:53 PM in
After upgrading my S9+ to Android 10 I can't get Photo Editor to work. I have cleared all data and cache, and relaunched it through Gallery app.
But every time I try to edit a photo or make a collage, the photo editor never start up, but simply closes down immediately with a black screen.
Anybody else having this issue?
Gallery app: 11.0.00.34
Photo editor: 22.214.171.124
16-06-2020 08:27 AM in
25-12-2020 05:49 PM in
I have had the exact same issue on my Note 10+. This was several updates ago, every new update I check to see if it was fixed and it is still crashing. Has been going on for the better part of this last year now. Pretty disappointing. How does one even bring up this problem for them to address?
25-12-2020 05:55 PM in
31-12-2020 05:13 PM in
31-12-2020 11:45 PM in
Yes that rings a bell, in the end the issue was the Gallery version rather than the editor, which obviously created a lot of confusion.
Pleased you finally got it sorted, it's an invaluable app only matched by "Snapseed" if you have not tried that yet