10-02-2019 02:43 PM in
Video stabilisation Greyed out, I thought it might have been a resolution selective issue but that is not the case; I have tried selecting each of the resolutions on both front and rear cameras!
A side note, I did have to do a google search about resolution selection; when you go into the video settings you only have 3 options 16:9, 18.5:9 or 1:1, if you click on the actual resolutions you will be given more options
Solved! Go to Solution.
10-02-2019 08:53 PM in
Found out!
Firstly you need to go into settings, under useful feature (below resolutions); turn off Tracking autofocus.
You can now turn on Stabilisation !!!! There is a resolution max for Rear camera is UHD 3840 x 2160 and not on 1:1, Front Camera max FHD 1980 x 1080 again no 1:1
10-02-2019 03:30 PM in
I had to do the same, I thought they'd got rid of some of the resolution options!
It's ridiculous that they bring in an update, and you have to rely on Google to try and find out how to fix what they've changed!
10-02-2019 03:52 PM in
Thanks for help on finding out how to change the resolution. But have you figured out why stabilization is greyed out? Tried all resolutions but non of them works...
10-02-2019 06:45 PM in
10-02-2019 08:53 PM in
Found out!
Firstly you need to go into settings, under useful feature (below resolutions); turn off Tracking autofocus.
You can now turn on Stabilisation !!!! There is a resolution max for Rear camera is UHD 3840 x 2160 and not on 1:1, Front Camera max FHD 1980 x 1080 again no 1:1
11-02-2019 09:46 AM in