03-01-2019 11:22 AM in
I just bought a S9 last week. When the phone is in my hand and I am using it, I receive gmail notification and email right away, but when I put my phone aside after a couple of minutes not using it the notification/emails will arrive very late. starting from 10 min late until hours late. In additon If i take my phone in my hand and open it all the mail notification will arrive asap. It is as if my phone/gmail goes to sleep/standby mode when I do not use it. I tried everything. Delete data and cache. resept app settings. reset network settings reset, setting reset. uninstall and install gmail again. I have no battery optimization on for gmail. sync on the phone is on and sync on gmail setting is also on. I tried everything that can be found on the internet but was not able to solve this issue. gmail sync is arriving very late. help would be very much appreciated.
09-01-2019 01:07 PM in
13-03-2019 05:31 PM in
I bought an S9 last week, 3/8/19, and am having the same issues. Everything updated, everything given proper permissions, etc. Nothing I have done seems to fix it. My wife got her new S10 the same day, and is also having these issues with her gmail.
04-04-2019 12:46 PM in
09-04-2019 09:56 AM in
To be honest, this is really annoying.
My S9 is two weeks old and I am having the same issues.
I have followed this thread and done everything suggested but it still persists.
I am now begining to think that its a Gmail issue and not samsung.
09-04-2019 01:00 PM in
09-04-2019 01:39 PM in
I THINK I FINALLY FOUND THE FIX!! It is indeed a Samsung issue, not Gmail. The reason I say that, the more I dug into this I found that there were alot of things not staying in realtime; weather apps, facebook messenger, etc. The fix is in the battery optimization setting as everyone said, I missed it the first time around. Go into settings and search for "Battery Optimization Usage". There is a pull down just below that which reads "Apps not optimized". Pull that down and select "All". This is where I missed the first time around. Gmail was listed under "Apps not optimized" but when I pulled down and selected "All" there it was again and it was turned on. I went into "All" and turned off anything I wanted to stay in realtime. It has been a couple weeks now and all seams to be good. Emails still take 5 minutes or so to show up on occasion, but I haven't had any wait hours to show up. My wife did the same on her S10 with the same success.
09-04-2019 01:46 PM in
I did the same, went into settings - apps - gmail - battery and changed the optimization to "off"
So far so good, but it's only been a few hours now and usually every workaround stops working after a couple days.
A bit worried about the battery life though, Samsungs are now well known for their optimal battery life...
09-04-2019 02:37 PM in
I checked my settings and also did select all but my google or gmail was turned off. So I was not able to change any settings and it is still the same. gmail mails do come late.