Now I've got a bit more time I wanted to touch base on my my recent comments.
Samsung have posted an official review which reads as follows:
Based on Google’s security policy and local law, Samsung has blocked call recording through 3rd party applications. Thus this operation is intended behavior. However some 3rd party application developers had found a detour to record each voice during calls and applied it to their apps. Those applications have been working on previous Samsung devices whereas is blocked on S9/S9+ device due to improved call recording solutions. So we have a plan to apply this solution on old models.
So in other words there have been sufficient complaints across the world with S9 devices running Exynos which is what's preventing your phone if you have one from recording calls for them to release the above statement.
I'm following other threads and were all suggesting the same thing
1) Phone Samsung and complain, explain you use the app for work (helps more if you say that)
1.a) Not only does call recording not work but on the S9 devices with Exynos there is an issue affecting calls where the line goes blank so complain about that to, they are aware of this.
2) Tell them because it can't be fixed you are going to return the device.
3) They do ask you to raise your complaint through the Samsung member app, politely decline and ask the advisor to pass your complaint to the app development.
4) Send your phones back
5) If you want a Samsung that works and that isn't going to change to these devices buy one from the link I've attached.
6) If you don't want a Samsung anymore send it back and get a different device.
7) If you want to keep your UK version that you've just got on contract or purchased wait for Samsung to release an update, and if you've had a Samsung long enough you all know how long it takes for them to do that, bearing in mind they are looking st each Country and local Law. (There doing this from Korea not something there doing in the UK)
By doing the above your get your complaints registered. By sending the phones back Samsung are going to realise this is a serious situation because there going to have a stockpile of handsets (keeping them isn't going to help) and hopefully there will be a fix but I can tell you now the NEW DEVICES are more likely to have a fix before release then a software update to fix the S9's currently out at the moment!
So whoever asked me why I'm promoting the imports is
1) You have a working phone if you want a Samsung.
2) You don't have a Samsung that doesn't work.
3) Samsung will have a nice stockpile of handsets and future phones will NOT have this problem
I hope that answers your question
However if not ask away if I can clarify my justification to your question in more detail.
