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Original topic:

Bring back the individual text tones and notifications on S9

(Topic created on: 12/04/18 01:21)
Tina22
Apprentice
Options
Galaxy S9 Series

I am somewhat regretting getting the S9 because I can't complete the simple task of setting individual text tones for my contacts. I also hate that it sounds like I have a text when an email comes in or any other notification that isn't a text since apparently separate apps aren't allowed to have different notification sounds. Please, just put it back to how you had it before Samsung!

181 REPLIES 181
imisSnoPhonez
Apprentice
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Galaxy S9 Series
I cannot believe I actually made a Samsung account just to express my hatred 4 this... Update. It makes no sense, notice how there aren't any likes on the matter. Who would appreciate an update like this? Why did this happen? Who got a parking ticket during street cleaning and took it out on the rest of the world by making it so that every single f**king notification is the same? I generally have my phone on silent and detach myself, which, in a way, is a great thing but also causes missing notifications of importance.. constantly. I feel like I'm I'm going to lose my f**king mind if I hear ANY sound OVER AND OVSD one more *****ing time. This is usually well before 11 a. M. I have tried changing it to a different tone, I have tried to find a notification sound that is peaceful for every notification but that doesn't exist.

MOST OF MY NOTIFICATIONS ARE ALREADY TURNED OFF. Please, for the love of God ..change this. I don't understand why anyone thought this was a good idea. Can anyone explain why they thought this was a good idea? Is there someone out there that only gets 3 notifications a day and they figured, well my life is so boring and meaningless anyway. Why make more than one noise? Please please please change this or I am switching to an iPhone!! The only thing that I actually like about the iPhone is iMessage, besides that I am Samsung all the way and my attempts to persuade people to switching over haven't been successful but I was born to stand out not be part of a crowd and I have many Samsung products that I love and rave about. This just doesn't make any sense, if there is anyone out there in the world other than the developers that find this glitch update to be an improvement please come forward and tell me why. I just want to understand and attempt to maintain my sanity till something changes. Please.

P.s

I have researched everything trying to find a solution so please don't mention that getting new apps and changing my entire phone life around for hours is a solution because it just isn't a very good one.
Sh12
Apprentice
Options
Galaxy S9 Series

Excellent post! Expresses how we all felt about this issue. I can only assume that the people supposedly in the "know" didn't think it would be such a big issue. How wrong they were! Although the problem for me was mostly resolved with an update still frustrating not more straight forward, in fact somewhat hidden.

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LeRoy_Cletus
First Poster
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Galaxy S9 Series
EXACTLY! ^^^
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imisSnoPhonez
Apprentice
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Galaxy S9 Series
I found a solution.
If you're going crazy because your phone notifies you of EVERYTHING with the same exact tone... Go to your SETTINGS . ACCESSIBILITY . NOTIFICATIONS . SWITCH TO OFF.

I was more angry about the fact that we are unable to CHANGE OUR NOTIFICATION SOUNDS.
our Gmail, our Evernote, our Instagram and our text Notifications to Notifications that are different from each other. Make sense?

Our fliphones were able to assign ringtones and individual text sounds, though. Just saying. Samsung can you hear me?!
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Tanthalas
First Poster
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Galaxy S9 Series

if you go to messaging

choose individual person

press 3 dots

turn on custom notifications

choose sound 

make sure you have put the required sounds in your notifications folder

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Happyhelper
First Poster
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Galaxy S9 Series

When this thread was started....over a year ago...you could not make individual text tones... since this thread was started that have sent thru an update and now we can. No need to give us step by step.....

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Heidi2227
Explorer
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Galaxy S9 Series

This is for the message we are complaining about the contact feature ....if we delete the message the tones goes away it used to be in the contacts after ringtone I'm told its Google android that took it away 

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HappyJack1
Just Browsing
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Galaxy S9 Series

Wait a moment, Samsung does something dumber than dumb and says, maybe we will fix it in a future update and you say calm down?

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Jimbonbr2
Apprentice
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Galaxy S9 Series

Well said.

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Sh12
Apprentice
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Galaxy S9 Series
Hi, yes I completely agree it was much better when you knew who or what was contacting you just by the sound.
Getit2gether
New Member
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Galaxy S9 Series

I have YouTube ways of changing the text / email notifications an it's not possibly. I can't believe my s6 had all the features an this " new phone" doesn't. I am not satisfied with this phone at all. Fingers crossed they fix it with a update!!!

Candy146
New Member
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Galaxy S9 Series
Yes I hoping it will be fixed with sn update. I am not happy.
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Speedg33k
New Member
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Galaxy S9 Series

It is amazing how completely disconnected a company can be from the actual customers. Too little too late downloading a 3rd party text app.

 

abulnes
New Member
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Galaxy S9 Series

i completely agree. Such a simple feature many of us loved to use. What purpose is it to take it away. It seems like such a simple patch and yet no update yet. I don't really want to use a 3rd party app. It's actually one reason I left apple. but now I kinda regret it

Candy146
New Member
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Galaxy S9 Series
I am hoping!
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Allnightkiss
Apprentice
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Galaxy S9 Series

On August the 14th I got an update for my S9 plus on the AT&T network...

 And the individual text tones are back ..unfortunately not the background wallpaper feature for text messaging... But I'll take it.

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CarolinaW
Voyager
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Galaxy S9 Series

Hey @Allnightkiss! Are you based in the USA? If so, please contact our friends in America for further  support on: https://www.samsung.com/us/support/contact/ :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

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Allnightkiss
Apprentice
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Galaxy S9 Series
Yes I'm in the USA
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Amy2688
First Poster
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Galaxy S9 Series

Just got the update on my phone and was excited since everyone seemed to be getting it back. No such luck. 😫 

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