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Samsung s9 android Pie Update Problems

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Apprentice

i've recently updated my S9 to android pie + one UI

 

1.when i swipe up (new navigation bar) to recent apps, in horizontal view it always...go in to recent apps tab view -> wait awhile then switch to vertical view..which is very delaying + slowing down the movement and annoying...like when im at a full view horizontal game and i decided to go to recent apps view i swipe up to recent apps, it goes from horizontal view to vertical view not instantly but delay and turn.

 

2. recent apps button after u swipe up or click, it always go to the recent apps view but in a second it will move to the last apps i used which i only wanted to see the recent apps not samsung helping me to 1.go recent apps 2.move to the last apps used (please note it does nt go into the apps just showing the last used apps view in recent apps tab view) 3.i need to swipe my screeen left to move back to the apps im using to close it..very annoying

 

3.the fingerprint reader reaction got slowed down, the whole ui got slowed down..

 

 

158 REPLIES 158
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I have a question for everyone; has anyone read the contracts we entered into when we purchased or phones? It just occured to me that there could be a clause in it that gives them immunity.

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MrCarismo

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Jeff,

Sadly I did not get a number to follow this. I forgot due to the RED I was looking through at the time.

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@jfgratton : The reporting I do is for the Community Management (and whoever they wish to share that with at our end). It's more of a higher-level report to help them understand the situation, highlighting key points and trends, sentiment, and scale of the feedback provided on the Community. I'm unable to track any specific cases or responses to them at our end -  but any news/updates I can share relating to the One UI/Pie feedback you guys have provided, I will.

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this forum is a big fraud ...  The issues were reported back in November of 2018 about the update issues and 6 months later and 9 pages later filled with customers complaining about the same issues and if you were to call Samsung today they would pretend they havent heard anything ...  

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All I heard when I called in was "There is no way to go backwards, that's just the way it is"  They don't seem to care

It's not that they do not care, there is no physical/hardware/software way to revert to pre-Android 9, really.. There's that thing called Knox that prevents us;read up on that; it's really foolproof. Ok, granted, in hindsight it's a bad decision (in our current use-case) to implement Knox, but I understand the corporate decision behind all this.

 

Still, they're right, there's no coming back to Android 9 "Pie". That is, Samsung's implementation of Android 9.

 

On my part, I'll receive an iPhone XS this Wednesday. I'll keep the S9+ around. For now, it'll be used as a toy phone for my kids along the Pixel 1 XL that I currently use as a backup for the S9+. If they ever correct the current situation, I'll swap the XS with the S9+. I really loved that phone.

 

--Jeff


@Maxozone wrote:

All I heard when I called in was "There is no way to go backwards, that's just the way it is"  They don't seem to care


 

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@mrcarismo wrote:

this forum is a big fraud ...  The issues were reported back in November of 2018 about the update issues and 6 months later and 9 pages later filled with customers complaining about the same issues and if you were to call Samsung today they would pretend they havent heard anything ...  


***** @mrcarismo grow up, I've had it with your obnoxious behaviour. Can't you understand that all our woes might be a very (albeit very vocal one) subset of ALL Samsung customers in the world ? Samsung is the (correct me if wrong) the largest Android manufacturer in the world. We might be an unsignificant number, really; all my friends at the same carrier as I am with S9+ have _no_ problems whatsoever. As acute and showstoppers our issues might be, we're a blimp in the ecosphere. I understand that; I had to manage effort-risks to fix problems vs costs and numbers impacted as a living, and I can tell you, *we are nothing* right now, unless proven otherwise. Get off your high horses and act as an adult, not as an angst-drive pre-teen. Oh wait.. I've talked about myself, as I'm oh-so-eager-to-hear-and-talk-about-myself-the-ambulance-chaser 😛 My bad. Not apologizing a word here. Deal with it.

 

You've brought *no* positive feedback here so far. All insults, barbs, negative comments all around. GROW UP.

@AntS I again apologize for this post (then again, not so). As a moderator, I'm sure you disapprove. As a not-moderator, well, I leave it up to you :face-with-tears-of-joy:

 

--Jeff

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Funny, the community forum censored my very first word -acronym- in my previous post; feel free to insert your own expletive in place of. My sentiments remain.

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Jeff that may be so, however its what they can do. Starting with fixing all of the problems and returning at least to something in the ui that resembles the phone I paid for. Capitulation is not an option for me. Just because there is an android update does not mean the ui has to be changed wholesale. i.e. bixby, message app, settings, camera etc etc have nothing to do with android 9 they are Samsungs own apps. As a matter of fact, isn't Knox some of Samsungs bloat/crapware anyway? 

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