How many first time posters are asking the same question
Imposter or bot, that is the question ⁉️
Right listen will type once only
Do a hard restart, switch phone off, then switch on again holding power button and volume up key until you see Samsung logo, release power button, whilst continuing to hold volume up.
A kind of DOS screen will appear on your phone, use the volume buttons to toggle up or down to factory reset and then use power key to execute
If it don't start back up with one UI 6 🤷🏾 but it should
My usual exit speech 💬
If human, bless and love, if a bot, stay updated and optimised 🤺🤫🤭