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Scam?

(Topic created on: a month ago)
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AJ68
First Poster
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I've being getting emails saying my account is about to be deleted, is this real?

1 Solution


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Solution
Reylob
Samsung Members Star ★
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Hi @AJ68 

Yes, if you have not used your Samsung account on 12 months, it will be deleted. It was informed by Samsung.

To avoid it, login into your Samsung account. If you had, then you could ignore the emails.

It is very good practice not to click on any link sent by email, indistinctively of where the email are coming from. The exception is when you are completely sure that you were expecting the email with the link. e.g. you tried to reset your password on a particular account. 


Technology enthusiast, but not related to any technological company.

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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Emails? Only one arrived to notify about inactive accounts removal 

keith30
Legend
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Iv'e had about three in the past few weeks. Yes it true.
Solution
Reylob
Samsung Members Star ★
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Hi @AJ68 

Yes, if you have not used your Samsung account on 12 months, it will be deleted. It was informed by Samsung.

To avoid it, login into your Samsung account. If you had, then you could ignore the emails.

It is very good practice not to click on any link sent by email, indistinctively of where the email are coming from. The exception is when you are completely sure that you were expecting the email with the link. e.g. you tried to reset your password on a particular account. 


Technology enthusiast, but not related to any technological company.
victoryatlast
First Poster
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Hi I also got the email and I checked it against the other samsung emails and the only notable difference is that the SA is capitalised on the email used to send that one than what the original ones are sent with. I also don't understand why I was sent it since I'm always on my tablet 24/7
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