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S25 ultra keeps automatically locking

(Topic created on: 10-05-2025 05:18 PM)
4172 Views
MartinT1234
Apprentice
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Since the May update on my s25 ultra, my phone randomly locks while attempting to open apps. I'm not too sure whether it's a bug or there is a phone setting I need to change. Can anyone help?
22 REPLIES 22
Jacob3333
Apprentice
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Mine is definitely still doing it. Did you get another update after the May 1 security patch?

RaPiiDe
First Poster
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My S23 ultra is still doing it...

Knthac
First Poster
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I have the same issue. #Samsung? what is going on? ITS ANNOYING

AlvinChow
First Poster
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same issues, my s25 ultra will randomly black screen and wait for 0.5 seconds the screen turn on and locked, i need to use fingerprint to unlock again, it happen while playing game, scrolling ig fb randomly, it just very annoying. this issues happen after a software update at about the end of february and it still happen to me until now. like after 1 to 2 software update still not yet solve.

Members_4UtdkKS
First Poster
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Ditto, exactly the same phone and exactly the same issue

Sebdoan
First Poster
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Same thing happening to me after the latest Android OS update. I'm using a S22 ultra... Seems to happen about 10 times everyday, sometimes only minutes apart... How to fix as it's super annoying? I really don't want to factory reset my phone either, cause I'd lose all my apps and setup. 

Jacob3333
Apprentice
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Mine is definitely still doing it. I have found though when it starts to do it a to if I restart my phone it usually won't happen for a while. So if it is getting out of hand, that should at least make it manageable until Samsung can fix this

erickdeoliveiraleal
First Poster
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My s25 plus is also with this bug.

Kaine2
First Poster
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I've also got the same problem. Keeps going to my lock screen randomly when im using my phone, it's so annoying. SAMSUNG can you please fix this problem .. just get rid of the last few update so it's back to normal again. Thanks

vigneshkumar957
Student
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I am also facing the issue since April and I have complaint about this issue to Samsung CEO, Consumer Forum and Samsung Support but they are so lethargic and replying like, its because your App usage and I have uninstalled but still occurring the same. I have no clue now, so gonna file a case against Samsung in Consumer Court. I have attached their response from Samsung Support and Varshini (varshini.r@partner.samsung.com)

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61575.jpg

 

 

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