Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S25 Ultra doesn't allow calls through 5G and 4G

(Topic created on: a month ago)
282 Views
Ay25
First Poster
Options
I just bought my S25 and when I make calls with 4G or 5G, people can hear me but I can't hear them. I've swapped Sims but same issue. 
0 Likes
3 REPLIES 3
arianwen27
Big Cheese
Options
Calls over 4 and 5g use VoLTE to make calls work. Calls for 3g and below use an older phone system.

If you've manually set your phone to 3g and calls work, here's some things to try.

Toggle VoLTE off and back on again in settings, do the same with wifi calling. Hopefully turning them off and back on again works. Also try a reboot, might as well
0 Likes
Star_girl
Samsung Members Star ★
Options
I was going to suggest back up all your data and do a reboot or factory reset.
0 Likes
-Robot-
Samsung Members Star ★
Options
3G has pretty much been turned off all over the world

I would suggest contacting you network provider first
0 Likes