S25 ultra Bluetooth issues

[KylVie]

Hey since 31 of January I have s25 ultra.

So far I cannot complain about device until now.

Today I connected my Bluetooth ear buds,and sadly they keep disconnecting and reconnecting after around 15-20mins sometimes more often.

I have also noticed that my s25 ultra keeps removing my connected device in this case ear buds. 

Once I try to use them again I have to pair them again almost every single time I want to use them.

I tried what I could from reseting Bluetooth to even hard reset of the phone.

Just to add on other devices my ear buds works absolutely fine so It's not the buds issues.

Anyone with similar issues?

Not sure if this is software or hardware related issue. 

[Mayra27]

Having similar issues my. New s25 upgraded from the s21+. I've never had issues with anything audio related and my Bluetooth connection for audio are horrible. Galaxy buds keep disconnecting or just hear some statistics in the background. I've never had this issue b4. 

[JohnC777]

I actually got a replacement handset, and set it up from scratch (didn't transfer any settings or apps), and still have the same issue.  I reset my laptop as well, back to factory settings, so that I know there wasn't any issue on that side, and also bought a new bluetooth speaker for my computer.  So now that's 2 speakers, 2 newly reset computers, and 2 reset S25 Ultras, and same issue. 

Clearly the problem is somewhere in either the phone, or One UI 7. 

[Hepsonnn]

I guess we will have to wait months until we can listen music,or have a voice chat without disconnecting on 1.2k pounds phone ;D

[JohnC777]

I think Samsung is planning on a new model that operates as intended/advertised.  Will cost 1.3K pounds.

[SparksFly]

I did a full factory reset and tested the headsets before restoring and the problem remained.

If you are still having issues following a handset replacement then it seems to me the issue could only be one of two things: Either there is a design flaw common to the Bluetooth hardware in all S25s or there is an issue in the Bluetooth software stack in the device.

If the issue is the prior then there would really be no resolution besides designing a new hardware revision (unlikely). If it’s the latter… So far Samsung has only released security updates and minor bug fixes for the S25. However, they appear to be preparing a major firmware release for this month. Maybe this will be something they address then.

[JohnC777]

Thanks for the info Sparks. That would certainly be a welcome patch if it works. 

[Hepsonnn]

and now even samsung members do not work 

[saghafiyan]

My S25 Bluetooth keeps disconnecting with my UE Boom 4 speaker. I found a solution. It seems to be a bug. Put your phone in safe mode and reconnect to your Bluetooth device. The disconnection won't happen again. Do this and let me know what you think.

[ryanb013]

I just replace my normally very reliable S21+ with an S25 Ultra, went through quite a bit of pain to get it set up, and now I can't reliably use my handsfree devices via bluetooth because of issues described by other users where the bluetooth connection flakes out. What a load of *****, especially considering that handsfree devices are mandated in vehicles and such a basic functionality... and then there's the cost of the phone. This is really surprising considering that Samsung usually makes solid devices and really has me thinking about returning this phone and getting a replacement S21, which never had bluetooth issues like this. 

[Hepsonnn]

I have also made a post about that, and is seems its not a prority for samsung to fix that, but hey, we received nicer charging animation ;D