2 weeks ago
2 weeks ago
2 weeks ago - last edited 2 weeks ago
I can browse the internet or just watch youtube and my S25 still starts to heat up for some reason. This after a full factory reset and clearing the cache from recovery menu, and I haven't installed anything else.
The samsung members app bug reporting is useless because they gave me solutions which barely even work (tried putting performance mode in light, only using wifi, all software is updated, nothing running in the background and whatever else).
Is my unit defective or will samsung solve this in the next update? It's quite frustating having experienced this in every samsung phone I had for years
2 weeks ago
If you think device is defective then Samsung support needs to be involved
What's the temperature you think. Care to find out? If yes then download some battery temp measurement app from Google play and post a screenshot
2 weeks ago - last edited 2 weeks ago
Yeah I did temperature testing yesterday but didn't take a screenshot. Temps shoot up to 35-40 simply watching youtube, wifi only and brightness on below half.
I'm gonna do more temperature testing tomorrow and take a screenshot.
2 weeks ago
Enable everything, measure and post a screenshot
35-40 is not bad
2 weeks ago
2 weeks ago - last edited 2 weeks ago
2 weeks ago
2 weeks ago - last edited Tuesday
Watching five minutes video make the device heated since the recent UI update (Galaxy S24). Do you have same issue?
2 weeks ago
No drain. Did you attempt any troubleshooting like wiping phone cache partition and or hard reboot the phone?
Post a screenshot of battery usage