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S Pen functions (Selfies)

(Topic created on: 2 weeks ago)
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Chemi5try
Pioneer
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Samsung... ease explain why you have taken away using the button on the S Pen to take selfies? This was such a major factor for many buying this phone and now you have taken this away? Does this mean I now have a right to ask for a refund on my phone? Really poor decision here you have made .... plz explain. 
9 REPLIES 9
Glenntech
Samsung Members Star ★★
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This has been extensively answered on this forum and a search will bring up many questions with answers
As its something that's been massively publicised everywhere, you should have done some research before purchasing. I just purchased another camera and made sure I knew as much as I could before spending over a thousand pounds.
Same goes with phones, they cost a lot of money and knowing about something before parting with any money is important
As for a refund, this is upto the retailer you purchased from.
johnz237
MegaStar
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Very old news. It was originally said it was because only 1% of people used the feature, so they got rid of it.

No, you won't have a right to a refund—why would you? To be blunt, don't spend so much money with zero research; you're at fault for that.

Being a forum for customers we cant exsplain such a design choice
Chappell101
Helping Hand
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You can still use inbuilt timers, hand gestures or voice commands with the camera app to trigger the shutter if this helps.

You can also get Bluetooth shutter keyrings very cheap but they aren't as powerful as the S Pen air controls are.

I believe Samsung is hoping those using the S Pen shutter abilities will transition to the camera app on the Galaxy Watches. The only issue here is these only work with the default camera app not Samsung's ExpertRaw camera app unlike the S Pen.
smg1
Troubleshooter
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Thats a bit harsh. Tone it down a bit. We are not all consumer experts
Joeeye
Legend
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Yes it was so major that even though the S25 Ultra lacks it, it became the most sold Ultra to date...
Chemi5try
Pioneer
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Keyboard Warrior... appreciate your comment @smg1
Chemi5try
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Why thank Johnz237.... you seem like a nice person to approach
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johnz237
MegaStar
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Things come off significantly more harse through text. without judgement, its important to have a gander a product as things are changing so much, very quickly- that was at the "does this mean I now have a right to ask for a refund" and not at your character. Sad thing is it seems the spen is being ditched slowly- new fold series not including the pen- I woudnt be shocked if the s26 didnt either
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Chemi5try
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Thanks Johnz237 ... appreciate your reply 🙏🏽