Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile Data Issues

(Topic created on: 20-10-2025 05:03 PM)
800 Views
vin14
Explorer
Options
Of late I am getting issues with the mobile data not working, it will work for a bit and then it will stop. 
I've tried turning the phone off & on, resetting the network settings. 
I've tried where you toggle the airplane mode off & on, still the same issue persists, it works for a bit and then it stops working, even though there is 4G plus and 5G signal. 
I've read on other platforms other people are having the same issues, 
Hopefully Samsung will bring us software update to resolve this. 
0 Likes
13 REPLIES 13
Tourbillon De La Vie
Samsung Members Star ★★
Options
Where are you based. And is the phone obtained in same region




"Whoever wants to be always right needs to change opinion often."

vin14
Explorer
Options
Uk and yes
0 Likes
Tourbillon De La Vie
Samsung Members Star ★★
Options
What network. Have no issues with EE




"Whoever wants to be always right needs to change opinion often."

vin14
Explorer
Options
Vodafone
0 Likes
Tourbillon De La Vie
Samsung Members Star ★★
Options
There was an outage with Vodafone some days ago




"Whoever wants to be always right needs to change opinion often."

vin14
Explorer
Options
It happened today for a few hours turn on wi-fi works turn off Wi-Fi it doesn't work now it started to work again.
0 Likes
johnz237
Samsung Members Star ★
Options
May have something to do with it1760998371310.jpg
johnz237.jpg
vin14
Explorer
Options
Thanks
0 Likes
Gav4b
Voyager
Options
It's not just you I've had this issue since one ui 8 as well but it's not just data my WiFi does it too I can be right next to my hub and my WiFi disconnects same and my 4g or 5g and the only way to fix it is to turn phone on airplane mobile I have reset my phone so many times and I've cleared the system cache but still same issue I have spoke to my network and because my SIM works fine in my iPhone it must be a software or device issue I've also noticed that data will stop working if your on a call as well unless your connected to WiFi I was told that's because of the switch off of 3g and now all calls and data go through 4g / 5g and the calls taken priority now which is a fine even know it works on my old iPhone? Plus the fact since one ui 8 I don't get more then 3 hours of on screen time now even with battery saving mode on unless connected to WiFi then I get 6 hours such a big let down for a phone with a big battery
0 Likes