HELP!

[Claypole55]

Before I either reboot my s25u, or throw it out of a moving vehicle can anyone Help me? 

I'm having issues with sum apps since rebooting my phone, when I go to reinstall my bank apps and it asks for txt authentication I don't receive the texts, has anyone had the same issue and know how to get around this? I cannot get the apps to work without the txt messages 

Many thanks in advance ☺️ 

[johnz237]

Sounds like a SIM issue tbh not the phone. Could your bank be sending them to an older number?

Ask a friend to send you a text- does it go through? If so- phone your bank to verify these details, and possibly change said number.

When I worked in online retail a part of that would be sending s code to the banking app and it simply didnt work; again, on the banks side over the device

[Claypole55]

I can get normal txt, but not off the apps, I'm also having trouble with my asda rewards app, it's like it doesn't recognise my account details even though it's correct

[johnz237]

Change the account passwords? Takes 2 mins- unsure whats going on tbh but hopefully as simple as changing passwords via email.

These will have nothing to do with the phone as these are all 3rd party apps

[Claypole55]

Done that too, I'm giving up

[johnz237]

Samsung offer something called smart tutor. They'll offer live support on device https://www.samsung.com/uk/support/remote-service/

[Tourbillon De La Vie]

And apps are not installed in Secure folder 

[keith30]

You can request the bank to use a different method to log in and help you prove your identity, use online services ect.

[Claypole55]

Tried that,they're going to get back to me as it's baffled them!

[TechnoSteve]

If you're throwing it out a moving car, please let me know the route 😁

I used to have the same issues when setting bank apps up on a new phone, the dreaded text OTP code

I could physically hear the text come through but not seen it, even in the drop down, soooo I put my SIM in a different phone so when they came through I could just type them in.

The only problem with that idea is, having another phone, or maybe a watch might work with LTE, or a Samsung tablet with 5G. I'm mentioning the network gadgets because I don't think the Bluetooth ones will work. But definitely another phone does

Hope you succeed and don't give up on the S25, they are beautiful phones and very powerful