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Google Messanger showing Contact Names from different accounts

(Topic created on: 10-02-2025 02:22 AM)
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jmc0183
Journeyman
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I've got multiple Gmail accounts on my new Samsung S25 Ultra and as a result, somewhere along the line SOME contact names are getting muddled in the Google Messages app.

  • Phone App: Showing contacts only from Google Account A
  • Contacts App: Showing contacts only from Google Account A
  • Google Messages App: shows messages from contacts using names from Account A/B/C
    • e.g.: Account B (my daughter) has a contact called 'Dad', as do I in Account A and when my husband sends a message it shows up as 'Dad' and not as his name.
    • e.g.: When I get a message from my 'Dad' it shows up as coming from his name, which is what he's listed as in Account C

I've tried

  • uninstalling Google Messages and reinstating it
  • removing all Gmail accounts and readding them (this will fix some contact issues in Google Messages but create issues for other contacts)

It's really frustrating and I can't find a logical answer to it. Never had this issue with my Samsung S24.

Any help would be GREATLY appreciated! TIA.

8 REPLIES 8
-Robot-
Samsung Members Star ★
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Thats very confusing but i think I have the jist of it.

What account are these? Gmail? It doesn't really matter as they operate similar enough

Anyway go to
- settings
- accounts and back up
- manage accounts
and find the account and turn off contact sync for the ones you don't want
Leaving the account you want set to sync contact
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Moiramon
Troubleshooter
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Tap the 3 lines top right in contacts then manage contacts.1739177583243.jpg
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jmc0183
Journeyman
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Thank you, but I've already done this (many times) but all that happens is the names on the text massages in Google Messages change around (some names from my contacts, some from Account b and C).  It's really odd, and no matter how many times I try, sign out of the gmail accounts/sign back in, restart the phone etc, nothing works.

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jmc0183
Journeyman
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Hi, my screen doesn't look like that ...

Contacts.jpg

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jmc0183
Journeyman
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Thanks but I've tried to merge them, no joy, unmerged them, no joy.

It's like the gmail contacts and the phone contacts and the message contacts are all jumbled DESPITE the syncing of contacts only being 'on' for MY gmail/phone 

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jmc0183
Journeyman
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Thanks but the Samsung Messages app is not on the Samsung S25, they've removed it. 

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jmc0183
Journeyman
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I decided to try to use the 'other' gmail accounts through Sunsung Email (and not Gmail) but the issue STILL persists!!! The only way to fix the Google Messages contact name issue is to NOT have the extra Gmail accounts logged in, in any way, at all, using any app. HOPELESS!!!! Honestly regretting 'upgrading' from my S24.

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Kimberleybab
Student
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I don't have a explanation for your creepy experience. But ty for posting I'm deleting my app and info. ASAP

 

Kimberley
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