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Galaxy S25 Ultra Screen Glitch

(Topic created on: 04-02-2025 01:41 PM)
2097 Views
Knocker235
Journeyman
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Hi
I opened my phone yesterday and found an issue with my camera.
When using WhatsApp and once you try video call I can see horizontal and vertical lines on the right side then they disappear.
I checked with my friend and he has the same issue.
Could anyone confirm if you can see this issue in your phone? 
Screenshot attached 

image


11 REPLIES 11
Deeplay68
Pathfinder
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Some reports from Techradar that nigh shots on the cam are showing white lines but they are kind of confirming its not a hard ware issue but software glitch which is going to be fixed in an update. When who knows - and the above is only speculation from what I have read elsewhere. I could not replicate the error you have had.


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S25 Ultra 1TB - S23 Ultra 512gb - Galaxy Book3 Pro 360
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Knocker235
Journeyman
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Thanks for your reply, Samsung asked my friend to send his device for replacement and if you can't replicate this is WhatsApp then I suspect it's HW fault, will wait until my friend gets his new device and check.
Deeplay68
Pathfinder
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Maybe with this error yes as the one I was speaking off was for night shots on the cam only. I have a watsapp call later so will check again - but usually using messenger for video calls, and have not noticed any errors with that. Would be cr @ p if it turns out to be a common HW fault.


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S25 Ultra 1TB - S23 Ultra 512gb - Galaxy Book3 Pro 360
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Akhi1
First Poster
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Hey
is that when you click on the video call and see it for a split second, it disappears as it is converted to a full video call. I think I am also experiencing it as well


another issue which I just witnessed in some lines( which are like a low light lines) keep appearing on the front-facing camera on whatsapp call

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Knocker235
Journeyman
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Yes that's correct, I didn't see the other issue yet, will wait for WhatsApp to issue new update and see if the issue will be resolved or not
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Anubis982
First Poster
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Hi, I can confirm. I have the same case. Please see the screenshot. We should inform WhatsApp somehow about the glitch; I don't think Samsung has anything to do with that.

Screenshot_20250214_095219_Gallery.jpg

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Members_MIuPabu
First Poster
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Same to me, find attachedSame to my phoneSame to my phone

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Sanu86
First Poster
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Yes I bought S25 last week and I too have same issue...especially while trying to make whatsapp call and during the call

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Sanu86
First Poster
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It got resolved?

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