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Eyes Only folder not working properly after last update

(Topic created on: a week ago)
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Scott1965
Student
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After the update around 9/20/2025 my access to 'Eyes Only' has been glitch and biometrics and password manager are not working. Help! 

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Tourbillon De La Vie
Samsung Members Star ★★
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As in, Secure folder? What exactly happens
Scott1965
Student
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  • The Knox protected folder called 'eyes only' which takes either a fingerprint or something to get into contains my financial information and programs. Before the update I was able to use password autofill and or my fingerprint to enter those files and programs but they are no longer working after the update. Even after entering the user and password information I cannot seem to activate Biometrics within the programs themselves either.
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