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Camera issues

(Topic created on: Saturday)
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AM69
Apprentice
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Anyone having issues with their selfie camera on their S25 ultra phones ?
Selfie camera seems fuzzy / pixilated on normal camera and during video calls when in low light levels.
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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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Working fine

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johnz237
Legend
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Mine seems fine.

Go to samsung members app- support- diagnostics. All come back okie?

Camera clean?
Screen protector covering it?
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AM69
Apprentice
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Its only on the selfie camera and does not have a screen protector on it

My previous phone, I never had this issue in low light levels
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GoanGeek
Samsung Members Star ★
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The Selfie camera has been degraded to 12MP and also subject to smudges.

Try the normal filters and the face filters to customise it to your liking

Try to keep the screen clean, and good lighting is your friend.

Happy days 😊
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
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AtshaamY
Moderator
Moderator
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We have a handy guide on our Samsung UK website with some useful steps that you can try if your camera is fuzzy, blurry and not focusing properly. Please note that this can be used for the front and rear cameras.

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-my-galaxy-phone-camera-does-not-focu...