Accessibility shortcut for reading mode keeps turning off

[Tech_Ak]

My accessibility shortcut to enable reading mode keeps turning itself off. Super annoying as I have to keep going back into the settings to re-enable it! Has this happened to anyone else if so have you managed to find a solution! Thanks 

[johnz237]

Hi! Try this.

Settings- appa- click the 3 lines with the arrow- turn on show System apps- then search accessibility- make sure all permissions are granted

*do the same for any other apps linked
*Battery is set to unrestricted, should be as it should grey out the other options
*allow all permissions

Then- force stop- restart device.

Looking online Im seeing this occure to others so Im unsure if this is normal or a glitch. Be sure to go to samsung members app- support- feedback

[Tech_Ak]

Thank you. (It was already as you've said to doit), so I've force stopped and restared. Will let you know how it goes. I've also uninstalled and re installed the reading mode app, and given it full unrestricted battery access. Hopefully it works. Thanks again

[johnz237]

Keep updated 😊

[Tech_Ak]

Unfortunately I'm still having the same issues, no clue what to do

[RobynP179]

• This issue started for me last month with the one ui7 update. I'm legally blind and that update has me looking to switch away from Samsung. It's been terrible.