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Werid marks on camera

(Topic created on: 4 weeks ago)
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K3zzyy
Journeyman
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Does anyone what these marks could be? Cause they only show when I go onto the camera but either then that they don't appear

image


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7 REPLIES 7
Glenntech
Samsung Members Star ★★★
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Difficult to tell
As its the selfie camera.
Do you have a screen protector on that covers the camera?
Is the camera area clean and undamaged?
Maybe clean over that area with a lens cleaning wipe.
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K3zzyy
Journeyman
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Had a screen protector but got rid of it cause want new one wasn't damaged and haven't dropped phone.
Camera has to be fine cause didn't have it on Monday it appeared yesterday because didn't drop phone, when I woke up yesterday it showed up.
And did clean the area but it didn't do anything so I don't know what it could be exactly.
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Star_girl
Samsung Members Star ★★
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Hi there.

Can you look into the lense with a magnifying glass or take it to a repair shop and ask them to have a look for you?
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K3zzyy
Journeyman
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I'm gonna go get it checked on weekend but wanted to see if anyone on here would know cause never had it before.
Star_girl
Samsung Members Star ★★
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I have not.
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PhoenixTechStuff
Explorer
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Hey, I totally get how annoying it can be when those weird marks pop up only when using the camera. It could be something as simple as a smudge on the lens or maybe even a little dust inside the camera. Have you tried cleaning the lens with a microfiber cloth? If the marks are still there, it could be a small software glitch or something with the lens itself, especially if your phone’s been dropped recently. I’d say try a quick restart or clean-up first, and if that doesn’t do the trick, we might need to dig a little deeper! Let me know how it goes, and I’m happy to help further! 😊
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K3zzyy
Journeyman
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Just restarted it and it's still there also before cleaned it with microfiber cloth and didn't get rid of it. So I don't know what it could be cause I don't think its display cause I'd see the marks even if I wouldn't be on the camera but I don't see them just only when I go onto the camera it appears.
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