Texting issues

[Dogmum]

Trouble setting up texts on a new S24. I did a transfer from an S20. I can make calls and send short texts and sometimes a bit longer ones. 

I've just been trying to send a long text and it's saying "service not activated on network". However when I send a short one to the same contact it works.

I've just used my phone on a call and it was fine. I've done a restart & manually disconnected then reconnected to my network but it's not cleared. 

Just 1 sim in the phone that worked fine in my S20. 

Any ideas please?

[Piper123]

Hey there

Long texts will convert to MMS which may not be part of your tariff with your network.

Some networks only allow a standard text (164 characters) others more.

You'll need to reach out to your network and provision MMS which may be chargeable.

[Dogmum]

Hi there

Thanks for that. I'll check it out with my provider.

Cheers