[Solved] November update download keeps 0%

[Insomnia7]

 Hello, S24 plus user in U.K.

 I'm unable to download this(no progress).

 Anyone same as me?

[Solved] My wifi connection at home is absolutely fine but it was started well when I tried under 4G connection. Strange.

[Eck1955]

I had no problems downloading it

[Windroid]

no issues at all. same device as yours. it took 30 seconds. You might be having connection issues.

[Glenntech]

Check your connection and if your on WiFi
Also best to restart the phone and then try again

[Reylob]

I have S24 Ultra and it downloaded it really fast. You might like to try:

• Check your wifi is on the phone.
• Check that your phone is connected the right WiFi network.
• Put the phone on flight mode for 30 seconds and then turn flight mode off.
• Reboot the phone.
• Reboot the router.

I hope it gets sorted.

[Easty]

What's your phone percentage charge ? Plug it into charger and try again

[KingJohnEley]

Hi all, not posted here before, so excuse double posts.

Both our S24 phones are connected via a VPN service, and they have blocked it, so i just switched WIFI off and data on, then the new update installed fine. I think this is the first time on this phone, before the VPN was ok, so with all those arguments in China, i guess they are messing about.

So if your using VPN either switch it off for the update, or just use another connection that dont have VPN, my VPN Is in the router, i don't run an app, so when i switched to phones data, there is no VPN until i run a VPN APP so no VPN and installed as normal b674$$£"£%

So just thought id post this, just in case you have the same problem.

Samsung chat, said i needed to take both phones to a service centre , it just didn't make sense having 2 phones not update, oh they reached 60% then said server problem, VPN off, It downloaded instantly, with broadband connection. 

[ar2000]

Mine does this and I have no van please help

[Mezuzah]

Very weird mine wouldn't download on wifi. Wifi is strong and fast, yet it would only work on mobile data