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S24 Ultra S Pen issue with Magnet Case

(Topic created on: 03-03-2024 11:18 AM)
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usmananjum
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Wondering if there is any solution for S24 Ultra S Pen connection issues when use case with magnet, Mag Safe etc. S Pen lagging and also message pop up magnetic accessories can result issue with S Pen.
Any news Samsung with address the issue ?
4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Samsung have no reason to address this as they don't yet currently offer a phone with qi² options @usmananjum 

This may come in the near future. 

The cases that offer Magsafe options have a steel ring embedded in them ,or one can buy a magsafe  ring to adhere to a case. 

It's the accessories that have a magnet within them.

So for example when I use my Samsung Galaxy s²³ Ultra in the UAG Monarch Pro Kevlar Magsafe case the sPen works as it should. 

However when I attach a popsocket or anker powerbank the sPen can jump in certain places when writing etc on the display. 

Nothing else whatsoever is affected. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Glenntech
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The phone is not designed to work with magsafe cases. So there's no hardware design to use cases like this.
The S Pen is sensitive to get the most accurate response from the screen. Strong magnets will affect screen response.
Personally I'd recommend not using these cases. Not sure if they will longterm affect anything else in the phone
Ibroo91
Student
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True, it's been a month since I bought my s24 ultra and today I literally confirm that magsafe cases cause problem to the phone itself.

I wasn't able to use my s-Pen correctly, it was lagging, not touching the screen while I write but the moment I removed the case it was all perfect and back to normal.
(Tried with another s-Pen, changed the tip of the s-Pen but nothing helped out all until I realized that the case is the main problem)

 

Kind Regards.

OveRKiLL
First Poster
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Did you attach any accessory to the case while you were using s pen or just the case itself?

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