S24 ultra doesn't have higher than the 6.1 One UI Version. Why?

[Oduko]

My s24 Ultra doesn't have the new Samsung One UI 7 & 8 Updates. 

I am not sure why. But the security patch for One UI 6.1 I see here was March 1st 2025.

How do I get it updated?

[Tourbillon De La Vie]

Post a screenshot from settings /about phone /software information /service provider software version

It is possible phone is out of region

[Oduko]

 

[arianwen27]

You have an american model phone. Phones used outside of their original country stop getting updates

[Oduko]

And there are no resolutions around it??

[arianwen27]

The only solution I've seen is buying a cheap or pay as you go american sim card, then putting it into your phone once a month to update it.

Whoever sold you that phone should not have sold it outside of america

[Oduko]

I'll consider that. 

I've tried reaching out to support. Let's see how that turns out first.