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S24 ultra, annoying stutters and lags

(Topic created on: 10-09-2024 11:24 PM)
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Katsunaki
Explorer
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The Samsung S24 Ultra has terrible scrolling lag and animaitons lags

Google Discover and News Feed have terrible lag.

But so do some apps and websites. When I am scrolling, there is micro stuttering and frame drops. Anyone else experience this? Its just like it stops for split second goes up and down while still scrolling down its so annoying.

Even when removing notificiation from a notification bar i can see a lag or stutter when doing so.

When opening the same app there is always 50/50 chance that app will open at least twice long as usual.

Its really annoying that flagship device stutters so badly.

There is even animation lag when using the multitasking amd switching between apps, with stuttering. 

I also tried it on my  friend s24 ultra and my brother s24 plus and same thing.

And if you scroll through the playlist, it was quite terrible the scroll lag.

I un-installed several apps and also tried in safe mode. But same results.

I even replaced a device just to be sure, I have this phone for over a 5 months now, and previous updates didnt make anything better, I would say its even worse then it was.

 I guess this is software issue as I dont belive 2 same phones can have same issue and as you can see even diffrent s24 series phones, well this is a big issue for me and this phones specially ultra shoiuld be as smooth and possible, Honestly I have no idea what to do , Also checking online I noticed lots of people complaining about that, If you have any advices Im more then happy to listen.

Just to remind , I did everything what I could,

- factory reset

- wiping cache partition

- unistalling apps and trying a save mode

- Force restart

Im running out of ideas...

14 REPLIES 14
Demal
Pioneer
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Research how to activate developer mode on ur phone in these setting your can change animation speed it's a bit of a stretch this could help it's changed the speed your visually see when opening an app etc not so much for scrolling thoughi don't think also make sure ur running ur phone in 120hz which makes scrolling and stuff smoother
KylVie
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Having same issue ,Was much better before I don't think making animation faster will actually make it better if there is stutters and lag issue
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BandOfBrothers
Samsung Members Star ★★
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It does seem you have exhausted your options in regards to self help troubleshooting @Katsunaki 

I would suggest to send this as feedback via your Samsung Members App. 

I own the Samsung Galaxy s²⁴ Ultra on the most recent software update and security patches, and have not experienced what you and your friend are. 

I submit however we all perceive  / see things differently so I am in no way contradicting what your saying is happening. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Peshi
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Did it start to stutter after the latest update or did it always stutter?

Mine isn't stuttering but I'm reading too many posts about post-update issues so I guess I won't be installing this one yet.

And yes, an ultra phone stuttering is unacceptable.
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Katsunaki
Explorer
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Glad to hear Your s24 ultra works  fine, yeah Can agreee, each person can have diffrent feeling,  I did make a report in samsung members app, so will see how it goes, I can only guess its software realated as I dont belive 2 same devices will come will same fault 

Katsunaki
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 To be honest stutters was there before but not that often, Not sure its because previous updates but I guess so, Im not installing any weird apps or visiting some crazy websites just basic usages of my  phone and some little gaming. Its really annoying , i hope some updates will fix that, but honestly Im keep losing hope, its already more then 8 months since phone came out . Personally I can understand that, Samsung is such a big company, and making those issues for people is just crazy, Waiting for updates weeks or even months just to get one issue fixed and get 5 more. I used to be so happy when I had s21 ultra or s10 now im just really dissapointed maybe that one Im not even thinking of s25 ulra, yes it will be better then s24 ultra, same us s24 is bettter then s21 ultra and what ?If I still had my s21 u then i will just simply return this one and get back to my old phone. Lets see, thanks for your message

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Peshi
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Idk, if u did a factory reset and it still stutters then I'll assume a hardware issue. Btw, just to clarify, u did a factory reset and before even installing anything, it still stutters?
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Shamrock_Sean
Helping Hand
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Mine is buttery smooth all the time
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Katsunaki
Explorer
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Hey, Yeah I everything I did from the scratch, I did not moved my apps from previous device, I did factory reset not evne once. The ammount of lags and stuttering its just insanse. I have already replaced device, so i dont think replacing again will help, Im considering more just getting rid of s24 ultra completely.

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