I hate my S24 Ultra - camera results break my heart

[Members_4TFe9jb]

Mom of a 8-month-old here. And an unhappy owner of S24 Ultra. Taking a good photo of my child indoors is impossible. I downloaded Expert Raw - at first I thought it's the answer to find out - after a while - it's even worse! I hate this phone. I paid too much for the privilege of terrible terrible photos. And hey, yes, I've tried everything that was recommended on here. I was a very loyal Samsung customer for over  10 years. Now, I'm going to buy something else, possibly iPhone... I just wanted to let Samsung people know.

[lminvti]

Hi there 👋 and warm welcome to forum.

I'm really sorry for issues your facing with your phones camera..

The optimisation is bit too much i have to agree specially if your using 200 mp with intelegent optimisation on max in camera settings.. if your using pro raw it might look bit "dull" on the screen but if you are using lighthtroom you can put image in there without any edits will be corrected properly and then you can adjust things.

Also you can get camera assistant app from galaxy store (if you haven't already) tweak few settings like quick shitter and so on personally I find a good results shooting on expert raw, it takes some time to learn all the basics but it does the justice for me..

If you want point and shoot yes, there's few settings you can adjust to make look better but it won't take the whole AI optimisation, one ui 7 stable release just on the corner and the camera is better as on beta, on stable it should be good as you want it to be. For point and shoot try to use minimum optimisation in camera settings, turn off scene optimisation, download camera assistant and turn these settings on (I'll attached screenshots) and see if its better

[-Robot-]

There are loads of great photos on the photo gallery, Maybe you have a dud one or you don't know how to use it

I have photos in pro mode and point and shoot, indoor and outdoor, day or night, each time come out with some pretty decent results

If you decide to leave best of luck

Pictures taken a couple of few days ago when I was in town

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear that your experience with the S24 Ultra cameras has not been a great one.

The cameras on the S24 Ultra are somewhat like marmite. Some love it, some hate it.

For myself I find using 12mp at 1x gives the best output. 50mp isn't too bad but the 200mp is a waste of time.

Anything more than 5x zoom, I don't use. Night time isn't great either. Not bad but not great and not up to the hype.

As for image processing, many have asked why they can't simply turn it off.

Overall I'm happy with the S24 Ultra but I do think the cameras are still falling short.

[GoanGeek]

Hi

With kids, it's best to take a video and then grab screen grabs from there.
Ideally shoot 4k or even 8k depending on light.

Light is your best friend. The more light the better photos you get.

Also you should be able to slide the photo button to take burst shots.

Instead of expert raw . Use pro mode and increase shutter speed again depending on light.

Ideally the 12MP and 1x lens is your best bet.

[schroef]

The big issue is, that when using zoom above 1x in 200m or 50m results in a lower m photo being saved. I can't test 200m on my S24 plus. But for me, when I zoom in 50m, a photo is saved as 12m. I believe in this conversion, horrible artifacts are added due to compression. They clearly look like jog artifacts and over sharpening. Pro Mode does this as well and also export raw does this.

Only when I use upscale ng from camera assistent app, will the 50m in photo mode keep the mp as 50. I find it just nada strange and horrifying that it's being cropped when at a zoom level other than 1.

You can simply test this by going to 50m in other modes, zoom in, and review the photo. Then swipe up and you'll noticed the resolution has changed

[schroef]

The issue is the change in resolution when zooming ng. This changes adds ton of artifacts. Possibly due to saving algorithm 

[Iordanes]

I feel the same, my wife has a iPhone 14 and it is much better at photos, even though it is not the "Flagship" Max.

My parents have Google pixels, and in direct comparison I can never get my S24 to look good. I have long been a Samsung customer, since the S2, and it they have always had great cameras, but this is the poorest if have seen. My whole family has actually switched away from Samsung because of this. We are power users that upgrade every year.

I don't get how the reviews put the s24 so closely with other Flagships, because  it is, in my daily use, only sort of the same as my S21 or s22, a couple generations old.

I seriously question if there is a legitimate problem with my S24 ultra, because even in good light the results are poor, no matter what I do.