Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Home screen shifting to the left

(Topic created on: 25-01-2024 03:17 AM)
25619 Views
TracyLG
Apprentice
Options

This happened on my S21+ after the OneUI 6 upgrade. The home screen randomly shifts about a cm to the left, losing the left hand side - which then appears overlaying the right hand side of the next screen

 
I managed to take photos using screen-swipe, so it's a stable shift
 
So... I wanted a new phone anyway and bought a S24+
 
Same shift happens! Not happy! Does anyone have any thoughts? These are the screenshots
 
TracyLG_0-1706177786513.jpeg

 

TracyLG_1-1706177802427.jpeg

 

0 Likes
Go to solution
13 REPLIES 13
mxharrishill
First Poster
Options

This has happened to me twice in a week. Received a refurbished S20 last week and the above happened, but the screen also turned green and purple. Sent it back. Replacement arrived today, exactly the same spec, the exact same thing happened again so thought it must be a software issue. Factory reset and installed one thing at a time with a gap in between each app install. And for me it was whatsapp! Installing Whatsapp caused it to happen again immediately, so uninstalled it and the problem hasn't happened again in hours. I wonder if there are just random bits of code anywhere that's causing this as there doesn't seem to be one cause. I have emailed whatsapp to see if I can resolve this as whatsaap is one of the main apps I use daily, but not confident they'll even know what I'm talking about. And in the meantime, on my laptop, am deleting all unnecessary chats and files on whatsapp to see if I can re-install tomorrow. It's very frustrating!

0 Likes
mxharrishill
First Poster
Options

I've just attempted to install my sleep tracker app and that's set it off, too. So I think there's an underlying issue that's getting triggered by certain apps -_-

0 Likes
Members_WOOZIaA
First Poster
Options

I've had the same issues, also have the Met office weather widget and believe that's the culprit.

0 Likes
ericsbcn
First Poster
Options

This problem started happening to me a couple of months ago on my S21 Ultra.  Now it happens multiple times per day.  The screen image shifts to the left and missing part shows up on the right.  Also seems to lose color information:

samsung icons.jpg

 

If I lock and then unlock the screen, it goes back to normal.  But then happens again soon after.  It seems to happen when there's a lot of graphics/color on the screen.  Not so much when it's just text.  

I tried all of the below and none fixed the problem.

  • Cleared cache and data of One UI Home app.
  • Removed WhatsApp.
  • Use an alternate launcher (Nova)
  • Removed weather widget from home screen (I don't have the Met office weather widget, just the stock one)
  • Submitted error report 

I guess I'll try a factory reset next.  I prefer not to do that because it's such a pain to backup and re-install everything.  But I guess it's worth it if it fixes the problem.

Anyone have any other ideas?

0 Likes