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Hi dear Samsung. Please stop lying to us.

(Topic created on: 16-02-2025 11:05 AM)
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Tukan22
Student
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 You already released android 15 on other devices with UI7, so it means its already created. 

 There are only two possibilities why you have not. 

Option one: You want to push sales of S25
Option two: You messed up something with S24 range and you are trying to find way how to fix it with code.

 Some of us got Samsung because of security updates and you are failing on this. 

 I cannot understand why S24 needs gazillion beta versions of android 15, when everything works fine on S25.
24 REPLIES 24
Glenntech
Samsung Members Star ★★
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It's completely normal for lots of beta updates. That's what the Beta program is for.
Fixing the issues in the software.
Security updates are not linked to One UI 7 and those are still sent out

The S25 series are made and developed with One UI 7 at It's core, so the phone can come out with the software straight away.
The S24 series Beta program is still happening and the OS software is getting near to release. But it can't come out until the software is ready.
Older phones need to be adapted to work with a substantial change in the operating software
All we have is that it's coming out in the first quarter of the year.
Just a case of waiting

The fact that Samsung hasn't issued any information officially, they cannot have been lying. All the articles online are just speculation and creative reporting to get engagement
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

I do love it when people who are not software developers come on here and think they know best........

Samsung have released One UI7 on S25 series and, whilst it is very good, there are some issues that need resolving.

Samsung have released betas 1,2 and 3 for S24 Series (beta closed to new entrants) and it is rumoured that a beta 4 is imminent. THIS MEANS THAT THE SOFTWARE IS NOT READY FOR PUBLIC RELEASE.

The tech running S25 series is somewhat different to S24 series and older and very different to Fold and A Series devices.

One UI7 IS NOT A SIMPLE UPGRADE FROM ONE UI6. 1 IT IS A COMPLETE REBUILD FROM THE BOTTOM UP AMS WILL BE PART OF THE FUTURE FOR SAMSUNG DEVICES AND SERVICES FOR THE FUTURE.

So no, it isn't just to push S25 series or that something has messed up. Samsung is very keen to get the latest software into devices (dependant on policy updates) but they are not prepared to rush out software that isn't fully tested.

You say you cannot understand......... Become a developer and learn. Software, especially when built from the ground up as in the case of One UI7 takes time to perfect..
S24 Ultra
Glenntech
Samsung Members Star ★★
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Various reasons it could be
If you got the phone from a network provider, you will have to ask them when the new software update comes out as they contain network optimisation software with the security patch.
If the phone is from another region and imported. It's likely not to get any updates and you'd have to either check on by connecting to a computer and using smartswitch on the computer to check for available updates
Or get a sim card from the region the phone is from.
Sometimes putting a different network provider sim card in can get the update
But without knowing the service provider software version of your phone. Won't be able to know
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johnz237
GrandMaster
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Hi! Welcome to the Samsung Members community!

Please note that this is a forum for members to members, not Samsung directly. Please go to the Members app > Support > Feedback.

I would also note that social media has made promises, not Samsung. There have been no official dates as yet, so they have not been delayed.

It is not as simple as "it's already been released." They need to change it significantly for each platform while keeping everyone happy. Nobody wants any glitches, bugs, or worse (security issues). They will not push it any faster; only when it is done.
But, as someone studying software engineering, just because it works on one platform does not mean it will work on other models.
Greenmum1
Helping Hand
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I have an S25ultra and am also still on the Dec security update and Oct google play system update, I have a monthly 02 sim only sim1739713857604.jpg1739713922269.jpg
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Sonora
Black Belt 
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https://9to5google.com/2025/02/15/galaxy-s24-ultra-vs-galaxy-s25-ultra/

The smallest update in the Android world so far

Yes, they're lying when they say the S24 ultra isn't capable of everything the S25 ultra can. It can.

Now everyone is surprised that the S25 series is stuck on last year's software. Obviously you didn't have an S24 ultra then. Half a year with the date 1st July 2023 Google Play Services.

If Samsung can't deliver the full OneUI 7 software to the S24 series within the first year, then its promise is false and misleading to customers.

Piper123
Samsung Members Star ★
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We all have that on S25 Ultra in the UK 😊.

Hearing February patch has started to be released on parts of the world.
S24 Ultra
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Greenmum1
Helping Hand
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I think I misread @jubb46's post😂
Joeeye
GrandMaster
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It's been out for 9 days officially for the S25 series, can't give them some time to finalise the S24 beta?

What do you mean S25 is stuck on last year's software?
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