Help please text & voicemail

[MLS]

Hi. My phone stopped being able to receive text messages over a week ago and also keep getting voicemail notification but when I dial there's no voicemail.

[xSteveuk]

Hi,
Check that you haven't enabled flight mode and check you have WiFi and mobile data ON

[JAMES4578]

Hi @MLS  Additionally if that is not the issue you can try a Soft reset by holding the power/Volume down Buttons for around 10 seconds until the Device Reboots. An idea to Reset the Network settings,Settings-General Management-Reset-Reset Mobile Network settings. 

 check that there are no issues with your Network and  check that your preferred sim is assigned to Messages, Settings-Connections-Sim card Manager. check thst Text is set as Default if that is preferred option, Settings - Chat Settings -Select Default Messaging Type, and set this to 'Text or Multimedia Messages'. If you go to Messages- Menu(3 dots)-Settings-More Settings-Text Messages check that a number is poulated in the Message Centre Section. If not you would need to contact your Network.  You also  may need to reinset/try different sim .

otherwise restart phone and check for any updates. you may need to clear the Messages cache,Settings-Apps-Messages-Storage-clear cache. 

[-Robot-]

Sounds like a network issue to me

[MLS]

Thank you everyone, it turned out to be O2 fault which has finally just been sorted.

[-Robot-]

Called it! 😂

Glad it's sorted now

[MLS]

Thank you so much 😊