in data 27-10-2025 12:57 AM
HI,
after updating my S24 to Android 16 UI 8.0, few days ago, my app Oruxmaps stops recording track or hangs giving false GPS position. I reset to Factory S24, hoping it recovers ti Android 15, and the problem persists. App Oruxmaps does sistematically stop/hang in recording gps tracks vith Android 16. Can somebody help me ?
Thanks. Klaus
3 settimane fa
Hi Klaus,
Thanks very much for your reply,
I have the same level of update, and the recorriger seems not completly solved.
I have alors seen another thread where the guys suggest to remove the content of the wipe data partition. I have done it this morning.
I will see on the next few days the impact.
Regards.
Etienne
3 settimane fa
Hello,
@Perklaus, thank you for sharing the updates regarding your case.
@Members_dXD7jFH, keep us updated after you have monitored the operation following the wipe cache partition.
I remain at your disposal.
Hello!
2 settimane fa
2 settimane fa - ultima modifica 2 settimane fa
Hi @Perklaus,
thank you for keeping us updated about the situation.
I'm happy that you have solved it.
Our staff remains available for any future needs.
Bye!
2 settimane fa
una settimana fa - ultima modifica una settimana fa
Hi @Perklaus,
we're sorry about that.
Did you send us an error report, as Danilo suggested?
@Danilo_M ha scritto:
Hi @Perklaus, I understand your disappointment.
I kindly ask you to reproduce the anomaly and, within three minutes, send us an error report, following these simple steps:
- Open the pre-installed Samsung Members application
- Go to Support item
- Select the Report an error item
Next, you will need to enter a detailed description of the anomaly and attach the system registry data, check the entry at the bottom “Send system registry data” and finally select “Always”.
In this way, our Research and Development Team will be able to examine the inconvenience, analyzing the registry data, and provide a feedback in the shortest time possible.
I remain at your disposal.
Have a nice day.
The error report allows for the submission of system logs that are very useful in order to identifying errors in the system.
Let us know.
Goodbye!