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Warrenty

(Topic created on: 22-10-2023 02:08 PM)
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Anoopchennat
First Poster
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Is there any ways to get warrenty information about my s23 ultra. I ordered the phone through amazon and i couldnt remember and reset the password for downloading the invoice. Please suggest. Thank you. 
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4 REPLIES 4
xSteveuk
Mastermind
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This page may be helpful to you

Samsung Warranty Information

https://www.samsung.com/uk/support/warranty/
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Piper123
Samsung Members Star ★
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Hi

As you ordered your device via Amazon, your order and payment details should be in your account.

Your contract is with Amazon so you need to contact them to arrange either a replacement, repair or refund depending on what the issue is.
S24 Ultra
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AndrewL
Moderator
Moderator
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@Anoopchennat: You also have the option of reaching out to our Support Team by heading to samsung.com > Scroll to the bottom of the page > Contact us, and an advisor will be able to use your device details to verify your remaining warranty period. This isn't 100% accurate, as it is based on the manufacture date rather than the purchase date, but it should hopefully be of some help to you. You'll just need your model number, serial number and IMEI number, which can all be found in Settings > About Phone.

Typically, your warranty runs for 2 years from the purchase date, however some Galaxy devices purchased from Amazon have an extended 3 year warranty.

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Piper123
Samsung Members Star ★
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Contact Amazon VS contact Samsung Support

Not a difficult question really. Amazon every time.

That is who the OP has a contract with.
S24 Ultra
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