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Unexpectedly poor screen-on-time

(Topic created on: 25-08-2023 12:26 AM)
4827 Views

I have this problem too

Vashkar_B
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I am using my S23 Ultra (UK) for last 1.5 months. For first few weeks, battery performance was not as good as I heard of. However, contacting Samsung Care, the mentioned of 'Adaptive Battery' as it's get better when battery learns your usage and asked me to wait for 4 weeks.
However, its almost 7 weeks, and my average screen on time is 6-hours. I do get only 4+ hourse (less than 5) for most of the time.

The battery performance from various tech youtuber worked for me to buy this phone. I am not a heavy user and never play game or put pressure on chipset.

 A lot of YouTube videos mentioned to put the device on 'light' profile. But why? Buying this ultra flagship device means to use its full potential. Why should I use the light version? I do not even use AOD as it costs a lot of juice.

Can someone help me with some suggestion?

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17 REPLIES 17
BOSSANDCEO
Apprentice
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Why don't you call the Samsung Technical Support Team on 0330 726 7864 for further support. They're available from Monday-Sunday: 08:00 - 22:00.
Vashkar_B
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Thank you. I will call them tomorrow.
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ShadowDiamond
Journeyman
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Do you use mobile data opposed to WiFi throughout the day?
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Vashkar_B
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Not actuallt! Mobile data stays on for the whole day. But 3/4th time of a day, its on Wifi.
AshtabS9Ultra
Mastermind
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How much are you on the phone talking as they doesn't count towards the screen time?
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Tourbillon De La Vie
Samsung Members Star ★
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Your screen on time is very similar to what I've been getting. And if I'm on mobile data only it will go down to 3hrs. On wifi it last forever it seems. It all depends where and how the phone is used. Your average soc time are excellent especially considering not using light profile (which I do) 

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GoanGeek
Samsung Members Star ★
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Check permissions for background data and always ON location as these are battery hoggers especially for social media apps .

There's lots of things you can do but some will come at a cost of say notifications and dumbing down the phone.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
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Vashkar_B
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Rarely for an hour or half for a whole day
Vashkar_B
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3 hrs!😳😳 that's too low. Btw, I was facniated by it's battery profile by tech youtubers. Even few of their videos states about 6-7hrs SOT with heavy daily usage.