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Unable to change email (already taken)

(Topic created on: 18-11-2023 06:02 PM)
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Members_eqKkDYJ
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I bought an s23 ultra and logged in with my samsung account to register the reward points etc before i bought it but i am looking to change the email on that account and it states email already taken. I 'own' both email accounts.

Is it a matter of deleting the samsung account that is linked to the email im trying to change it to to free it up?

Will that then allow me to change the email to that or does Samsung just block that email when the accounts deleted?

Many Thanks

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BandOfBrothers
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I've never had to change mine @Members_eqKkDYJ however this link may help > change-email-samsung-account 

If not you may need to call the relevant department of Samsung for your region that can assist with account changes. 

 

Please don't try changing anything until you know. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JAMES4578
Samsung Members Star ★★
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@Members_eqKkDYJ  if any issues and are resident in Uk can contact Accounts Team on  0800 995 1079 .

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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