Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Some questions about the S23 Ultra - Green, but the S Pen tip is black? And QR codes won't scan in camera mode?

(Topic created on: 04-03-2023 07:42 AM)
1006 Views

I have this problem too

Barrie10
Journeyman
Options

Hi all,

 
I have a few questions about my S23U:
 
- I ordered the green 512gb S23 Ultra, the tip of the S Pen is black, does anyone else have this problem?
 
 
- QR codes won't scan in camera mode but I have the setting enabled. Does anybody know a fix?
6 REPLIES 6
Options
Try not being in camera mode while scanning
0 Likes
Options
I have the same problem, but don't know a fix. Sos!
0 Likes
-Robot-
Samsung Members Star ★
Options
I have the S23 Ultra, in Green and yes the S Pen end is black or maybe a very dark green, my eye sight isn't as good as it used to be 😂

There is no fix except if you want paint it green yourself.

Why does it matter if green or black? No one is looking at it, most wont even use the pen so will never even take it out
Allysisa
Troubleshooter
Options
MY n20 u sPen was a black nip
although my Pen Is rose gold
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

@Barrie10 

It appears this time round the sPen does not match the colour of the phone.

They are black.

Tey scanning a qr code using the dedicated toggle in tour pull down menu.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BN44
Pathfinder
Options

For the S23Ultra all the pens are black. Only the 'button' end of the pen that you press to pop it out of the frame is made to match the frame.

Not sure which is 'camera' mode, but have you tried using the Bixby Vision mode to scan the QR codes? Haven't done so myself but I think that might be the one.