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Samsung S23 Ultra Battery Drain

(Topic created on: 05-08-2024 06:21 PM)
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Tremaine
Apprentice
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I have a S23 Ultra and the battery once use to last for atleast thirty (30) hours. Since the June/ July 2024 update, my phone barely last eight hours! 

This is frustrating and it is the second time my phone has done this since an update.

I didn't not purchase a S series to experience what isn't even A series problems.

Please rectify this issue as soon as possible. 

1 Solution


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BandOfBrothers
Samsung Members Star ★★
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@Tremaine  

There is a diagnostic test tool found in your Samsung Members App to see if that highlights anything. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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15 REPLIES 15
Fiona26
Samsung Members Star ★
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Have you tried wiping phones cache partition? run app booster in good guardians. Looked in device care to see what's draining battery?
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Tremaine
Apprentice
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Yes I did and I wiped it completely and the probably still exist. I also tried using the phone with less applications installed and the problem still exists.

JAMES4578
Samsung Members Star ★★
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@Tremaine   if you have tried the main Troubleshooting  is  there nothing significant in Device Care, possibly you can post your Battery stats.  Wiping the cache partition is advisable after updates but obviously you have done that as well as Factory Reset. Is your  Mobile signal usually fine as when weaker drains more Battery?

Some optimisation techniques here but may  not want to do all of them for the best experience. (some of them should not be neccesary)  https://wccftech.com/how-to/top-galaxy-s23-ultra-tips-and-tricks-to-get-the-best-battery-life/ 

If you have not done so already  advisable to send an Error Report.   Go To Samsung Members -Get help -Error report. include the system logs plus details of the issues , and screenshots of the battery usage (Settings -Battery and device care - Battery).

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Tremaine
Apprentice
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Screenshot_20240805_141810_Samsung Members.jpg

Al1101
First Poster
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Hi, i dont know if this will be of help but i think if you're using dual sim it drains your battery like crazy, but if you use one it should last long enough. 

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Solution
BandOfBrothers
Samsung Members Star ★★
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@Tremaine  

There is a diagnostic test tool found in your Samsung Members App to see if that highlights anything. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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amirjavaheri
Explorer
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Please sign this petition

https://chng.it/8QtKmp59RJ

To Whom It May Concern,

We, the undersigned owners of the Samsung S23 Ultra, are writing to express our concerns regarding the excessive battery drain experienced following the recent 6.1 software update. This issue has significantly impacted our user experience, leading to frustration and dissatisfaction with our devices.

Background:

Since the rollout of the 6.1 update, many users have reported:

Drastic reductions in battery life.
Increased frequency of charging.
Performance issues related to battery management.
As loyal customers who have invested in Samsung products, we expect a consistent and reliable user experience. The current battery performance does not meet the standards we have come to associate with the Samsung brand.

Request for Action:

We kindly request that Samsung:

Investigate the cause of the excessive battery drain associated with the 6.1 update.
Provide a timeline for a fix or patch to resolve this issue.
Communicate transparently with users regarding the steps being taken to address our concerns.
We believe that addressing this issue promptly will restore our confidence in Samsung products and enhance customer satisfaction.

Thank you for your attention to this matter. We look forward to your prompt response.

Sincerely,

sandeeptiwari_somu
Apprentice
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Let me give you suggestions you might already applied up.

1) keep your powersaving mode on, at 15% of battery

2) Hope you apply recommended battery charging option to 80%, if not please do say, not only it increases battery life, it also reduces battery from over drain

3) tap on notifications tab under settings, further press all apps, now

Uncheck all apps you don't regularly use, do not uncheck your payment. Bank and default apps of samsung viz. Phone, message, camera and gallery app

 

4) tap on display under settings, and do following:

A) set dark mode settings to Dark

B) keep on adaptive brightness option

C) motion smoothness to Standard instead of Adaptive,

D) Screen mode to Natural, instead of Vivid,

E) in screen resolution, keep the option to HD+, instead of FHD+ or QHD+,

F) Screen timeout to 30 seconds,

G) keep edge panel in On mode,

H) put showing charging information option to ON,

I) Screensaver set to None.


Hope you have already updated your phone to latest Security version Released in July 2024m alongwith Andorid Security Patch Level, as rolled out on 01-July-2024. The same addressed 33 Vulnerabilities in Android 14 as well as 1 Flaw in 6.1 update.

I charged my Galaxy S23 ULTRA phone for 35 Mins. with Samsung OEM Charger 35W. Phone charged to 80%, as per Adaptive Charging enabled at 10:30am (GMT +05:30). Its 9:15pm in India now and its still 60%, Use it for my office, gamezone, Snapchat and SuperCell Dosage of 1.5 hrs daily. Purchased in August 2023.

With Regards,
Sandeep Tiwari (somu)
Indore, India - 452001
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imbatman234
First Poster
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I'm sorry but I'm very curious as why you would advice on turning on edge panel to save battery. Can you explain how this would help? Because I thought it was the complete opposite.

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