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S23 unable to access reddit or chatGPT by app or web page from multiple browsers using cellular or wifi

(Topic created on: 06-10-2024 02:28 AM)
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Dayve
Apprentice
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Something rather critical affecting my s23 Ultra not too long after an update. It was about 24hrs later - reddit will says "let's try again" every time I try to load via app or web page in wifi or cellular. ChatGPT app says request is not allowed, website shows a very basic inputbox with only a few lines of text but still doesn't work.

Anyone else with similar issues?

1000035162.jpg

 

1 Solution


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Solution
Dayve
Apprentice
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I changed the timezone on my device in order to play an older version of that popular word game.  Realized it when a different app started complaining about SSL cert mismatch with a hint that it might be related to the timezone.  

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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Hi @Dayve 

If my phone presents this type of issue a few troubleshooting steps I take is to Clear the cookies and caches and browsing data of the Internet apps I use. 

  • Can you try this and let us know please. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Dayve
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Tried clearing cache in chrome and chatGPT, no difference. It's four apps that are affected now..

 

Chrome

Firefox

Chatgpt

Reddit

 

Just tried uninstalling and reinstalling chatgpt and it works... Don't really want to uninstall chrome because I think I'll lose my open tabs but it looks like this is a fix. 

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Dayve
Apprentice
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Reinstalling apps worked for chatGPT and reddit but Robinhood remains offline even after a reinstall. For that app it's as if the phone isn't connected to a network. 

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Solution
Dayve
Apprentice
Options

I changed the timezone on my device in order to play an older version of that popular word game.  Realized it when a different app started complaining about SSL cert mismatch with a hint that it might be related to the timezone.  

0 Likes