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S23 locked out

(Topic created on: 13-10-2023 10:02 PM)
3083 Views
Weezey
Apprentice
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My phone went flat I put on charge, I normally use fingerprint to open, it now says pattern, I haven't a clue what it is. Tried soft reset, i'm now on a 2hr wait before I can try next pattern ....send HELP
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14 REPLIES 14
Piper123
Maestro
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Before setting up fingerprint, I understand it is also necessary to set up a pin.

That's what you'll need to enter to get back into the device unless you're able to do a factory data reset......
DarksideofTheGalaxy
Pathfinder
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Hiya when you set up a fingerprint you are aske to set up pin number as well and that's need if your battery goes flat.the default pin number use to be 0000. Try this first
Pugs1957
Samsung Members Star ★
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If you have Find My Mobile enabled you can unlock the phone .
Weezey
Apprentice
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thank you I know the pin I set but I dont remember using a pattern .
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Weezey
Apprentice
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I tried that, it couldnt find my phone.
Piper123
Maestro
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If you know the pin, just use that??
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Weezey
Apprentice
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It doesnt give the option for finger print or pin number just a pattern on 9 dots
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Piper123
Maestro
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Usually after a restart you are required to use a pin.....
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DarksideofTheGalaxy
Pathfinder
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Use the pin instead
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