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Instagram reel freeze and ad repeat twice

(Topic created on: 23-10-2024 06:19 AM)
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themanofalmighty
Journeyman
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I found something wrong with Instagram feed. when I scroll down through reels, when a sponsored reel comes it repeats and the next reel freeze and play some other audio in the background. when scroll up again, I could hear the audio of that reel which freezed. its annoying. it prevents me from scrolling through Instagram feeds. 

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Solution
themanofalmighty
Journeyman
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Just received this update and my insta feed issue I posted here has been resolved! thanks to team Samsung for this update! 

1000006618.jpg

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7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★
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Did you try some troubleshooting? Clear app data/cache; restart phone and or wipe phone cache partition? Report it to app developer?

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themanofalmighty
Journeyman
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I tried all possible troubleshooting! nothing worked. no response from the developer either! 

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SlavicBog
First Poster
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Just got a Samsung A15 5g like 3 days back

I was looking everywhere for this issue, I tried almost everything, went as far as completely debloating the phone but nothings workes 

I hope someone posts a fix here

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lance78
Troubleshooter
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Iam in the beta program and sent messages about this issue there are far too many ads in reels accounts + plus ads showing twice in a row (although my home page is OK )
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lance78
Troubleshooter
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In beta program and reported it I get updated every other day . Had a update earlier think it might be OK now for me
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themanofalmighty
Journeyman
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this has nothing to do with Instagram app, I also own a S24 Ultra. same version of app is being used in it and also logged in with the same account! no such issues! my friends has a S23, he do have any no issues! also my S20 fe don't have such issues. so it is clear that issue is with android version, not the app. 

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Solution
themanofalmighty
Journeyman
Options

Just received this update and my insta feed issue I posted here has been resolved! thanks to team Samsung for this update! 

1000006618.jpg

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