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Help - When using google maps it keeps taking screenshots of all journeys planned!

(Topic created on: 04-03-2023 08:50 AM)
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Paulgoonerboy
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Can anyone help: s23 ultra issue when using google maps it takes screenshot of all journeys planned as I'm a delivery driver at the end of day end up with hundreds of screen shots in gallery contacted sumsung tried clearing cache also palm to swipe screenshot when using in a cradle gripes the phone screen still issue annoying to say the least.

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Solution
BN44
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That does sound like an issue with the cradle pressing volume down and power momentarily while you're driving and the phone is being jostled.

How about a dash mount that uses a magnetic case to hold it by the back?

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Solution
Paulgoonerboy
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Recent to me asking question about taking screen shots of my journeys on Google maps just to let you know, the problem has now been sorted, don't use a cradle which gripes around the phone, use a magnetic holder the ones which grip around the phone can interfere with the screen and take shots without you knowing.

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12 REPLIES 12
Glenntech
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Some cases you put on the phone if clamped on the sides will randomly press the buttons and do this.
Had something similar before.
Might be worth either repositioning in the cradle a bit or maybe try a different case
Solution
BN44
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That does sound like an issue with the cradle pressing volume down and power momentarily while you're driving and the phone is being jostled.

How about a dash mount that uses a magnetic case to hold it by the back?

Paulgoonerboy
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Buttons are higher up, clamps are lower down.
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BN44
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Shoot. If I come across a solution I'll post it. Have you sent feedback to Google about it?

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Paulgoonerboy
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👍
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Paulgoonerboy
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Yes m8, will try magnetic mount in mean time.
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Risky24
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Does it happen only while driving or anytime you use Google maps, including walking?
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Paulgoonerboy
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Only tried driving mode.
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Risky24
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Try checking while walking and see if happens.
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