27-08-2023 10:00 PM - last edited 27-08-2023 10:05 PM
31-08-2023 06:21 AM
31-08-2023 06:23 AM
31-08-2023 06:24 AM - last edited 31-08-2023 06:28 AM
31-01-2024 04:59 PM
I got a similar issue with my S21.
Woke up this morning, when i checked my phone it said on the lockscreen that the fingerprint data was corrupted. After that i just cant use the sensor.
I tried:
● restarting the phone,
● rebooting in safe mode,
● updating the system,
● force stopping and cleaning all data on the biometrics app,
● deleting my fingerprints and trying to add them again.
When i do try to add my fingerprints again, it just says "Fingerprint sensor isn't working"
● using the members app to test the sensor, but it only lets you test it if you have fingerprints saved. And since i deleted mine a few minutes before trying it, i'm just stuck in a loop.
● I also tried the *#0*# code and the results are as follows:
Is there any way i can fix this?
Is this maybe a hardware failure?
I love my phone, it's a S21 that's been with me for over 2 years and i really don't plan on switching it to a new model just because of one sensor...